KIWI Services Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Website: https://kiwidv2.com/
Mailing Address: 2245 Keller Way, Suite 200, Carrollton, TX 75006
Email: customercare@kiwidv2.com
Phone: 866-236-5494
KIWI Services (“KIWI,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or contact us.
1) Information we collect
A) Information you provide
- Name, email, phone number, address, ZIP code
- Details you submit about the services you want (and any notes you include)
- Communications you send us (email/messages)
B) Information collected automatically (website activity and device data)
- IP address, device and browser type, operating system
- Pages viewed, time spent, clicks, and referring pages
- Identifiers stored in cookies or similar technologies
C) Analytics, advertising, and attribution data
- Google Analytics (GA4) to understand how visitors use our site
- Google Ads conversion tracking to measure actions after ad clicks
- Google Ads remarketing/personalized advertising to show ads to people who previously visited our site
Meta Pixel
We are not currently using Meta Pixel as of the Last Updated date above, but we may enable it in the coming weeks for ad measurement and remarketing. When enabled, it will collect information about interactions with our website to help us measure and improve advertising.
2) How we use information
- Provide services, scheduling, customer support, and respond to inquiries
- Improve our website, services, and user experience
- Measure marketing performance (analytics, conversion tracking, remarketing)
- Detect and prevent fraud/abuse and maintain security
- Comply with law and enforce our policies
3) Cookies and similar technologies
Cookie purposes
- Essential site functions (security and basic operations)
- Analytics (understanding how visitors use our site)
- Advertising/remarketing and conversion measurement Your choices
- You can control cookies through your browser settings.
- You can opt out of certain interest-based advertising using Google’s ad personalization controls and industry opt-out tools (for example, DAA WebChoices).
- Disabling cookies may affect site functionality.
4) Targeted advertising and your right to opt out
- We process personal information for targeted advertising/remarketing.
- How to opt out: Email customercare@kiwidv2.com, call 866-236-5494, or mail us at the address above and request to opt out of targeted advertising/remarketing. We will apply the opt-out where required and technically feasible.
5) How we share information
- Service providers/processors who help run our business (hosting, analytics, advertising measurement, email delivery, customer management tools, etc.)
- Legal and security disclosures (to comply with law, protect rights/safety, prevent misuse)
- Business transfers (merger, acquisition, or asset sale)
- We do not sell personal information for money in the traditional sense. However, some privacy laws define ‘sale’ or ‘sharing’ broadly (which may include certain advertising/remarketing activities). This is why we provide opt-out options above.
6) Marketing communications (email/phone/mail)
- If you provide your contact information, you may receive service-related messages and (if you opt in or otherwise permitted) promotional communications.
- To opt out of promotional communications, contact us at customercare@kiwidv2.com, 866-236-5494, or by mail at our address above.
7) Data retention
- We keep personal information as long as reasonably necessary to provide services and support,maintain business records, comply with legal obligations, and resolve disputes and enforce agreements.
8) Security
- We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
9) Children’s privacy
- Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
10) Your privacy rights (Texas and other U.S. states)
- Depending on your state of residence, you may have rights to access/confirm personal data we process, correct inaccuracies, delete certain data, and opt out of targeted advertising, sale of personal data, or certain profiling.
- To submit a request: Email customercare@kiwidv2.com, call 866-236-5494, or write to 2245 Keller Way, Suite 200, Carrollton, TX 75006. We may request verification before fulfilling certain requests.
11) Changes to this policy
- We may update this Privacy Policy from time to time. We will post the updated version on this page and update the ‘Last Updated’ date.
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